There is no NDA in the word Genius.

Two entrepreneurship-focused events in the past week have me reeling over the topic of Non Disclosure Agreements, patents, and intellectual property protection. There are certainly times and places for all these topics, but not at networking groups where the business ideas being tossed around are as kinetically valuable as grocery store brand toilet paper (still [...]

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A word on exact match domains

This week Rand Fishkin over at SEO Moz wrote a pretty detailed post about the weight associated with an exact match domain, that is a domain that matches verbatim your keyword search in it’s name. i.e. searching “Andrew Gouty” the exact match domain is andrewgouty.com. There’s some debate as to how much weight the exact [...]

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Empowered support teams, and how awesome they can be

Everyone has nightmare customer service stories, and examples of “thiscompanysucks.com” dot the blogosphere with examples of mismanaged customer support. Recently I was greeted with the alternate, a customer support case where they absolutely exceeded my expectations, and I wanted to take the time to acknowledge them publicly for it.

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Entrepreneurship Speaker? Pay attention please.

Over the course of last weekend, I was privy to more than a handful of speakers who were addressing entrepreneurs on a variety of topics, mainly stemming from what we should be thinking about while building our businesses. Some were more functional to the areas of legal, funding, branding, etc. For the most part, everyone [...]

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Startup Weekend Survival Guide

Startup Weekend events usually give me more than a few things to write about, more than anything due to their super-compressed nature. Some teams are known to go through weeks of development time in the outside world. Resources will always take up their maximum amount of available space, and the weekend event is no exception.

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